Saturday, February 9, 2013

My husband and I are keenly tuned into customer service skills, specifically the lack of. So when we cross paths with someone who demonstrates customer services skills that are off the charts, we take notice and genuinely share the observation with the individuals.

Case in point, we had dinner at Carabas and we had a young man, Tyler, wait on us. Tyler nailed the customer service angle and it was obvious he was tuned into every customer within reach of us and genuinely seemed to be a nice person.

We prepared to leave and made an off hand comment about the "bullies enjoying the left overs" which led to Tyler talking about his rescue work and his rescued baby pit Vino. As all proud parents do, Tyler dutifully pulled out his phone to show us his beautiful kid (pictures to the right and below). When he mentioned "rescues" (as in dogs), I thought - duh! How obvious! You would expect someone who was involved with a caring act such as rescue work to have excellent customer service skills. My husband frequently comments that people who treat their animals as family members are more evolved that those who don't get it. There are of course many caring people who don't share their lives with animals but I think my husband may be on to something.

Should you be interested in gaining another loving family member, I encourage you to visit your local Humane Society or local rescue organization and meet all the furry kids looking to rescue a human.

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“The greatness of a nation and its moral progress can be judged by the way its animals are treated.”

Mahatma Gandhi