My husband and I are keenly tuned into customer service skills, specifically the lack of. So when we cross paths with someone who demonstrates customer services skills that are off the charts, we take notice and genuinely share the observation with the individuals.

Case in point, we had dinner at Carabas and we had a young man, Tyler, wait on us. Tyler nailed the customer service angle and it was obvious he was tuned into every customer within reach of us and genuinely seemed to be a nice person.

We prepared to leave and made an off hand comment about the "bullies enjoying the left overs" which led to Tyler talking about his rescue work and his rescued baby pit Vino. As all proud parents do, Tyler dutifully pulled out his phone to show us his beautiful kid (pictures to the right and below). When he mentioned "rescues" (as in dogs), I thought - duh! How obvious! You would expect someone who was involved with a caring act such as rescue work to have excellent customer service skills. My husband frequently comments that people who treat their animals as family members are more evolved that those who don't get it. There are of course many caring people who don't share their lives with animals but I think my husband may be on to something.

Should you be interested in gaining another loving family member, I encourage you to visit your local Humane Society or local rescue organization and meet all the furry kids looking to rescue a human.

Don't forget to friend us up on FaceBook and send us your questions!

“The greatness of a nation and its moral progress can be judged by the way its animals are treated.”

― Mahatma Gandhi

Canine Entropion eye surgery

It's been almost two weeks since Bishop, our English Bulldog, had surgery for entropion.

If you have watched previous videos, you know what Bishi looked like before. Tightly packed folds around his eyes, so much so you couldn't tell what color his eyes were.

Take a look at the "How to give a dog eye drops" video (below) and you'll see how much skin he has around his eyes. Seriously, that's enough skin for a couple of dogs.

Now that he has recovered, his eyes are big and round and I found out that his eyes are actually brown. And the beauty of this procedure is he hasn't pawed at his eyes or squinted or rubbed his eyes. He's a brand new happy dog!

I have to give a special thanks to Bishops ophthalmologist - Dr. Colitz! She is one of the best canine ophthalmologists I've had the pleasure of working with and through the years she has done wonders not only for Bishop but for countless other dogs! 

If you have a question about the surgery, please contact me - and if you have one of your babies undergoing the same procedure, send us before and after pics and we'll write about them.

Keep your pets safe and healthy and keep wagging!

Canine eye surgery - Part 2

Bishop, our English Bulldog, has just come home from having surgery for a condition known as entropion. Entropion is where the eye lashes curl in back toward the eye. When this condition occurs, it is highly recommended to have surgery since the irritation can result in ulcers, losing an eye or if left untreated, possible death. Entropion is not something to be taken lightly and dismissed. And certain breeds (ahem...English bulldogs) are more likely to develop the condition. If you notice your dog pawing at his eyes and squinting, its time for a visit to the doctor.

As I mentioned in an earlier blog, Bishop already had surgery for this condition. But English bulldogs being English bulldogs, there has to be a health issue present at all times. His condition began to surface again as he celebrated a few more birthdays and began to lose a little fat / mass around his eyes. Because his condition had worsened and he was noticeably irritated, it was time to take care of the problem. Dr. Colitz removed excess skin from the areas above and below the eyes - and because he is an English Bulldog, he wouldn't miss the skin because he has enough skin for two Standard poodles and an Irish Setter. 


Surgery went without a hitch and Bishop is resting comfortably and all the other animals in the house are checking him out because they know something is going on with their big brother. We'll show you what he looks like in about ten days after he's recovered and he has his stitches removed.

If you have any questions or comments, don't hesitate to contact me and of course, don't forget to subscribe to our Youtube channel!

Keep wagging everyone!

canine eye surgery

Bishop, our male English Bulldog, has to have cosmetic surgery. Bishop was relentless in his demands to have this surgery and we caved - but we said no to the tummy tuck. Seriously though, Bishops eyes were really bothering him - he kept scratching and pawing at them and in fact, recently developed an ulcer due to the scratching.

He's always had entropion - a condition where the eyelids curl inward and poke his yes. In fact, this will be his second surgery for this condition. He's almost nine years old and the fat has diminished in his eyes which has created the condition again. Dr. Colitz is going to remove extra skin, upper and lower, to pull the eyelids open. Pay close attention to how tightly packed the folds of skin are around his eyes. After surgery, he's going to be a different looking man!

Keep your pets healthy and keep wagging!